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0800 612 8933 hi@theloftboys.co.uk

I’d like to know what we could have done better

Firstly, I’d just like to say that I’m very sorry to hear that you weren’t 100% satisfied with our service. We always strive to make sure all our jobs go smoothly but sometimes things don’t go to plan. As we are aware that things occasionally go wrong our aim is to learn from these episodes so we address why and make things better.

By this stage you should have had any problems that you highlighted to us fixed. If that’s not the case then please reach out to me I’ll personally look into your case with the utmost urgency. You can reach me on my personal email here: dean@theloftboys.co.uk

Could we ask you to spend 5 mins writing some feedback for us?

Your feedback is extremely valuable to us and will ensure that we’re able to properly learn from our mistakes and make sure they don’t happen again.